eCommerceNews India: AI Agents Force Enterprises to Rethink Infrastructure and Governance

eCommerceNews India carried the TechDay feature on how agentic AI is forcing enterprises to reshape their infrastructure, machine identity and governance. For the commerce audience, the piece foregrounds the customer-data risk when staff use consumer AI tools for workplace tasks. Kathryn Giudes is quoted in the shadow-AI section, framing Opti Assist Free as the governed alternative that customer-facing organisations can actually let their teams use.

"Opti Assist Free is how we close it, not by banning AI, but by giving people a version of it they can safely say yes to."

Kathryn Giudes, Founder & Managing Director, ORCA Opti

Read the full article: AI agents force enterprises to rethink infrastructure and governance (eCommerceNews India)